Monitor724's Privacy Statement

Monitor724 provides eCommerce quality assurance service through its available product and service.  Our product and service utilize the collected data to generate eCommerce system performance measurement, service analysis and performance index for various industries.  Monitor724 respect the privacy rights of our customer and this document will explain our privacy practices and our commitment to protect the collected data.

Data Collection

Monitor724 collects certain information from customers during registration, service usage, website access, online forms, survey and support process.  The amount of information collected will depend on the type of product and service provide to each customer.

Monitor724 product and service collects certain information from customer’s server to generate the performance statistics like server response time, web page download time and network status.  The amount of information collected will again depend on the type of product and service provide to each customer.

Monitor724 product and service collects certain information (limit to URL, hostname, ip address and response time) from eCommerce servers in internet to generate global performance index and benchmark reports.  You can send an email to info@monitor724.com if you do not want your server access by Monitor724.
Cookies

Monitor724 website use cookies in some of our web pages to track your browsing session to our website.  This will enable us to better serve you when returning to our website.  You can setup your browser to disable these cookies.
Log Files

Monitor724 server collects standard information from anyone accesses our website.  This information is used for Monitor724 internal use to analysis our website traffic.
Links

Monitor724 website may contain link to other website.  Monitor724 is not responsible for the privacy practices or the content of these linked websites.
Use of Customer Data

Monitor724 use customer data to conduct business activities, and will not release customer data to any third party unless it is require by law in the country where the customer is located.

Monitor724 customers have full access right to their data, and may request to update the data by send an email to info@monitor724.com.
Use of Collected Data

Monitor724 use information collect from customer’s server to generate performance report that will help the customer to understand the performance of their eCommerce system.

Monitor724 use collected data from any source to generate high level performance index and benchmark report which will not contain any customer specific detail.  Monitor724 reserve the right to publish these performance indexes and benchmark report in website.

Monitor724 customers have full access right to the data collected from their server, and may request to retrieve the collected data after applying a fee.

You can reach us via email at info@monitor724.com for any question regarding our privacy policy.