| 3 | Discover
Network Devices |
| 3.1 | What is the difference between “Local SNMP/Workgroup Machines” and “Define IP Range to Scan” Options? |
| 3.2 | What is the SNMP Community? |
| 3.3 | When to use the “Scan This IP Only” or “TraceRoute This IP”? |
| 3.4 | How to manually add a node without using Discover Network Devices? |
| 3.5 | Discovery Network Devices cannot work behind firewall. |
| 3.6 | How to know if a discovered devices support SNMP or not? |
| 3.7 | One of my network devices is discovered as SNMP device but vMonitor cannot determine the brand/model number. |
| 3.8 | When do I need to disable the “Quick Scan (For Local Network)” option? |
| 3.9 | Which SNMP device is supported in the discovery? |
| 3.10 | Can I print out the discovery report? |
| 3.11 | I cannot add all devices found in the discovery to the Node View. |
|
|
|
| 4 | Node View |
| 4.1 | How to call up the Network Tools? |
| 4.2 | How to create a network map? |
| 4.3 | Node with RED color. |
| 4.4 | How to delete a node? |
| 4.5 | Nodes overlap each other after Discovery Network Devices. |
| 4.6 | How to request a new device icon? |
|
|
|
| 5 | Properties
Window |
| 5.1 | What is the difference in Poll/Down/UP time in the Service sub-window? |
| 5.2 | What is the recommended Poll/Down/Up time setting? |
| 5.3 | What is the difference in Alert/Chk option in the Service sub-window? |
| 5.4 | What type of Alarm Notification is supported? |
| 5.5 | How to setup Alarm Notification? |
| 5.6 | How to change the Sound Alert in vMonitor? |
| 5.7 | How to call up the Properties Window? |
|
|
|
| 6 | SNMP View -
Bandwidth and Resources |
| 6.1 | What is the information appears in upper right frame when I click on a SNMP node or interface? |
| 6.2 | What does the 1.3.1.2... and ifInOctets means? |
| 6.3 | One of the interfaces appears to have Huge ifInErrors and ifOutErrors. |
| 6.4 | How to setup vMonitor to monitor more than one network interface? |
| 6.5 | What are SNMP Traps? |
| 6.6 | What is resource polling? |
| 6.7 | How to monitor additional interface for a SNMP node? |
| 6.8 | What type of resource polling is supported? |
| 6.9 | How to request additional resource polling for a SNMP node? |
| 6.10 | How to configure interface bandwidth utilization threshold monitoring? |
| 6.11 | How to receive SNMP traps from a SNMP node? |
| 6.12 | What type of bandwidth report is available? |
|
|
|
| 7 | Data View -
Server Performance |
| 7.1 | What is the information appears in the left frame? |
| 7.2 | What is the difference between “View Only Error Nodes” and “View Select/All Nodes”? |
| 7.3 | What is the Latency number in the right frame of Data View? |
| 7.4 | What type of server performance report is available? |
|
|
|
| 8 | Monitor View |
| 8.1 | How to setup the real time graph in Monitor View? |
| 8.2 | What is the difference between 1, 2, 3 and 4 appears on the left of each graph? |
| 8.3 | What is the purpose of “History” button? |
| 8.4 | Can I setup more than 12 real time graphs? |
| 8.5 | How to configure the graph settings? |
|
|
|
| 9 | Alert View |
| 9.1 | What is the difference between the Upper frame and Lower frame in Alert View? |
| 9.2 | How to setup email alarm notification? |
| 9.3 | How to specific mail server to send email alarm? |
| 9.4 | How to setup SMS alarm notification? |
| 9.5 | How to trouble shoot alarm notification issues? |
| 9.6 | What type of alert and notification report is available? |
|
|
|
| 10 | Report Printing |
| 10.1 | What type of report output format is supported? |
| 10.2 | “No printer detected, Report Viewer required at least one printer to be installed” warning |
| 10.3 | “paper size” warning |
| 10.4 | Crystal Report 9 issue. |
| 10.5 | Cannot preview or print the full page. |
| 10.6 | What is the Log Database Name in report selection screen? |
| 10.7 | How to upgrade the report design? |
| 10.8 | How to create customized report? |
| 10.9 | How to request additional report design? |
|
|
|
| 11 | SNMP
MIB Discovery |
| 11.1 | What is the purpose of the “Get All” option? |
| 11.2 | Where to get the documentation for all the MIBs and OIDs appear in the MIB Discovery screen? |
| 11.3 | How to add in more MIB definition files? |
| 11.4 | Can I print out MIB Discovery report? |
|
|
|
| 12 | Web/Port Scan |
| 12.1 | What is the difference between Web Scan and Port Scan? |
| 12.2 | What is the purpose of “Show Forbidden” and “Show Server Error” option? |
| 12.3 | What is the purpose of “Save Scan Result” button? |
| 12.4 | Can I print out the scan result? |
|
|
|
| 13 | Misc |
| 13.1 | How to enable SNMP support in Windows NT/2000? |
|
|
|
| top | |
| 1.1 | What
is the license model of vMonitor? Each copy of vMonitor is licensed to setup in one computer and monitor up to 15, 25, 50 and 150 network devices/nodes – across the LAN and WAN network. Please refer to our website http://www.monitor724.com for price and ordering information. Customers in China please refer to http://www.monitor724.com.cn for additional information. |
| 1.2 | How do I decide
on how many nodes to purchase? To find out which license is required please take a count of total number of network devices (including Server, Router, LAN Switch, Storage, Printer) in your network. In general 15% of these devices are considered critical and require monitoring. For example if your network has a total of 100 devices then a 15 nodes or 25 nodes vMonitor will be sufficient to monitor most of the critical network devices. However this guideline may varies according to different network design. |
| 1.3 |
Can I split the license to run in different PC or different office?
No. Each copy of vMonitor is licensed to setup in one computer only. If you buy a 50 nodes license you cannot install it as 25 nodes on 2 different PC.
|
| 1.4 |
How to upgrade to a new release?
Please contact the Distributor/Reseller where you purchased vMonitor to obtain release upgrade software and procedure. However please note that release upgrade is only available to customer under warranty or purchased the annual support service package. NOTE: please do not install the trial software from our website as release upgrade, otherwise your vMonitor may not work properly.
|
| 1.5 |
How to upgrade to monitor more nodes?
Please contact the Distributor/Reseller where you purchased vMonitor for license upgrade procedure. We charge for difference in license fee for upgrade. For example to upgrade from 25 nodes to 50 nodes the upgrade price is USD500.
|
| 1.6 |
Can I change to another language?
Yes, the license fee is same for all language and we allow customer to install or change to different language version. Please contact the Distributor/Reseller where you purchased vMonitor to obtain the software and procedure. However not our Distributor/Reseller may not support all the language version in some country. However please note that this service is only available to customer under warranty or those purchased the annual support service package. NOTE: please do not install the trial software from our website as language upgrade, otherwise your vMonitor may not work properly.
|
| 1.7 |
Can I transfer the license to run in another PC or office?
Yes we allow customer to transfer the license to run in another PC or another office within the same company - provide it is installed in the same country. Please contact the Distributor/Reseller where you purchased vMonitor for license transfer procedure. However please note that this service is only available to customer under warranty or those purchased the annual support service package.
|
|
|
|
| top | |
| 2.1 |
What is
the system requirement to setup and run vMonitor?
|
| 2.2 | Do you
offer software trial? Yes we offer full-featured vMonitor evaluation. You can download the software from our website and trial for 30 days. If you like the software and want to continue to use it you need to purchase an Unlock Key from our reseller to remove the 30 days restriction. Please visit our website http://www.monitor724.com to download the latest version vMonitor trial. |
| 2.3 | “No
database driver installed, please install MDAC”
warning vMonitor cannot find the MDAC driver to support the data logging in Windows NT4. Please download and install the MDAC 2.6 from Microsoft website before you run the vMonitor installation in Windows NT4 again. MDAC is provided free from Microsoft. NOTE: MDAC is build in with Windows 2000 and Windows XP. |
| 2.4 | “msvcrt.dll”
warning. This warning message appears if the Visual C runtime library already exist in your PC. Please select “Cancel” to ignore the warning, and the file will be updated correctly after your finish install vMonitor and reboot the Windows. |
| 2.5 | “cgi.txt”
virus warning. vMonitor has a CGI scripts database to perform backdoor security scan of web servers. This database file may trigger some of the virus scanning system to report a false virus-warning message. |
| 2.6 | How to get an Unlock Key? Unlock Key is not required to trial / evaluation vMonitor. Simple select “Continue Trial” when you start up vMonitor and you can experience the full-featured vMonitor for 30 days. After 30 days if you decided to keep vMonitor then you need to purchase vMonitor to receive an Unlock Key. Please note during the trial period if you re-install or upgrade vMonitor the 30 days trial will expire immediately. For customers who have purchased vMonitor please contact the Distributor/Reseller to receive the Unlock Key. |
| 2.7 | After install
everything works fine except the “Start Monitor” button is not working This problem only appears in vMonitor prior to 02.08.15 release which does not support Windows XP. |
| 2.8 | After upgrade
vMonitor none of the program icon is working You just installed an vMonitor license upgrade incorrectly (i.e.. from 25 nodes to 50 nodes). Please connect the Distributor/Reseller where you purchased vMonitor for the correct procedure to upgrade vMonitor license. |
| 2.9 | “SNMP Trap
Not Initialized” warning Both vMonitor and the Windows SNMP Trap Service use the same UDP port to receive SNMP traps. To allow vMonitor to receive SNMP Traps correctly you must stop the Windows SNMP Trap Service. |
| 2.10 |
How to upgrade to a new release?
In general the vMonitor upgrade procedure require uninstall the old release then reinstall the new release. However the procedure may be different for license upgrade or language upgrade. Our Distributor/Reseller will provide the correct procedure for each upgrade.
|
| 2.11 |
Can vMonitor to run as a Service?
No. This is planned as a future enhancement.
|
| 2.12 |
How to setup vMonitor to auto-run when login to the PC?
- Start Configuration window from vMonitor main program. - Select the vmx file to auto-run. - Tick the Enable Auto Run checkbox. - Press the Apply Setting button.
|
| 2.13 |
Does vMonitor provide web access?
No. This is planned as a future enhancement.
|
| 2.14 |
How to request support service?
All support service is provided by the Distributor/Reseller what you purchased vMonitor. However we welcome you to email any feedback to support@monitor724.com.
|
|
|
|
| top | |
| 3.1 | What is the
difference between “Local SNMP/Workgroup Machines” and “Define IP
Range to scan” Options? “Local SNMP Machines” use network broadcast to find out all SNMP enabled devices in your local network. This option retrieves all devices at once but it only works in local LAN network. The “include machines in workgroup” option will find out all Windows networking PC that appears in the My Network Places. NOTE: the "include machines in workgroup" option may return Hugh number of PCs in a Microsoft Domain or AD network. “Define IP Range to Scan” will find out all devices in the selected IP Range by scanning the IP address one by one – this is slower than the broadcast method. This options allows scanning devices in both local network and remote office. vMonitor allows scanning multiple Class C (255 IP address) at one time. |
| 3.2 | What is the
SNMP Community? SNMP Community name is similar to a password in protect SNMP network devices from unauthorized access. By default most devices is assigned a READ-ONLY Community “public”. vMonitor use the READ-ONLY Community to retrieve configuration and status from SNMP enabled devices. For security reason we advice customer to change all the default "public" Community name. |
| 3.3 | When to use the
“Scan This IP Only” or “TraceRoute This IP”? Use “Scan This IP Only” option when you have only one device to add to the Node View. “TraceRoute This IP” will find out all devices (like router, switch) along the network path to the selected IP address. By adding/monitoring all these devices to the Node View you will be able to monitor which part in the network has breakdown or performance issue. |
| 3.4 |
How
to manually
add a node without using Discover Network Devices?
|
| 3.5 | Discovery Network
Devices cannot work behind firewall Firewall settings may prevent you from scanning network devices in remote office or outside the intranet (i.e. Servers collocated with Internet IDC). You need to add these network devices manually if the Discover across firewall cannot work. |
| 3.6 | How
to know if a discovered device supports SNMP or not? The Discover Network Devices will return a list of network nodes for selection and add to the configuration. The nodes with a Red Tick computer icon are SNMP enabled. |
| 3.7 | One of my
network devices is discovered as SNMP device but vMonitor cannot determine
the brand/model number vMonitor has a database to identify most of the common brand/model of SNMP network devices. If you network device is not included in this database then vMonitor cannot automatically determine the model. Please email to support@monitor724.com to add in the device. |
| 3.8 | When do I need
to disable the “Quick Scan (For Local Network)” option? vMonitor use a shorter timeout value for faster network discovery in local network. To discover network devices in remote office with less than 128Kbps bandwidth the “Quick Scan” option should be disabled, otherwise vMonitor may not discover all devices correctly. |
| 3.9 |
Which SNMP device is supported in the discovery?
vMonitor will automatically identify most SNMP devices. Please read our certified SNMP devices list. You can email to support@monitor724.com to request for additional device support.
|
| 3.10 |
Can I print out the discovery report?
Yes. In the Discovery Network Devices windows press the Discovery Report button to print a report with IP address, Node name, SNMP sysObjectID, SNMP sysDesc. Lots of user is using the Discovery Network Devices report as a basic network audit report.
|
| 3.11 |
I cannot add all devices found in the discovery to the Node View.
You cannot add in more nodes to Node View if you use exceed the license limit.
|
|
|
|
| top | |
| 4.1 | How can I call
up the Network Tools? In the Node View click on a node to highlight it, then right-click the node to call up the Network Tools menu. The Network Tools provides a direct link to Browse, Telnet, Ping, Scan Services, Web/Port Scan, Properties Window and Delete node. |
| 4.2 |
How to create a network map?
coming soon
|
| 4.3 |
Node with RED color.
Node with service or interface breakdown will change to RED color.
|
| 4.4 |
How to delete a node?
Click a node to highlight it. Right click the node again to call up the Network Tools menu and select Delete.
NOTE: When you delete a node from the Node View it will be deleted from the configuration file as well.
|
| 4.5 |
Nodes overlap each other after Discovery Network Devices.
coming soon
|
| 4.6 |
How to request a new device icon?
coming soon
|
|
|
|
| top | |
| 5.1 |
What is the difference in Poll/Down/UP time in the Service sub-window?
Poll
-
interval of monitoring in 0.5, 1 .. 60 minutes. Down
-
when a service goes down, vMonitor will send an alert/notification
after this delay. Up - when a service goes up, vMonitor will send an alert/notification after this delay.
|
| 5.2 | What is the
recommended Poll/Down/Up time
setting? The recommended setting for local network devices is 2/5/5, and the recommended setting for remote office network devices is 4/10/10. vMonitor by default will setup all newly added nodes to 2/5/5 during the Discover Network Devices/Services process. |
| 5.3 |
What is the
difference in Notify/Chk option in
the Service sub-window? Chk - enable monitoring for this service.
Notify - enable alarm notification for this service, you must configure the Notify sub-window with the notification destination as well.
|
| 5.4 | What type of Alarm
Notification
is supported? vMonitor supports Email, Winpopup and SMS Alarm Notification. To use SMS notification please connect a Nokia phone to COM1 of vMonitor PC with FBUS (DAU-9P) cable. You also need a SMS enabled phone SIM card in the Nokia phone. vMonitor allows you to make a test notification message for each of these option. |
| 5.5 | How to setup
Alarm Notification? Use the Notify column in Properties.Service Window to enable the Alarm Notification for individual TCP/IP Services. Use the Advance button in Properties.SNMP Window to enable the bandwidth utilization and SNMP Traps Alarm Notification. For both types of Alarm Notification you need to configure the destination/receiver in Properties.Notify Window. |
| 5.6 | How to change
the Sound Alarm in vMonitor? vMonitor use the alarm.wav file for Sound Alarm. Replace this file with any preferred wave sound file to change the Sound Alarm. |
| 5.7 |
How to call up the Properties Window?
coming soon
|
|
|
|
| top | |
| 6.1 | What is the
information appearing in upper right frame when I click on a SNMP node or
interface? When you click on a node name, the upper right frame will return the SNMP MIB-II System group information. When you click on a node interface, the upper right frame will return the SNMP MIB-II Interface entry information. |
| 6.2 | What does the
1.3.1.2... and ifInOctets means? These are individual OID (Object Identifier) for each element in SNMP MIB. Refer to the MIB-II or each vendor's MIB documentation for decodes and details. |
| 6.3 | One of the
interfaces appears to have Hugh ifInErrors and ifOutErrors. These are packet transmission CRC errors for traffic going into and coming out from the network interface. These numbers cumulates across time and may appear Hugh. However if these numbers freeze and stops increasing then the network is running health. |
| 6.4 | How to setup
vMonitor to monitor more than one network interface?
|
| 6.5 | What are SNMP
Traps? SNMP Traps are alarm information generated automatically from network devices. Typical SNMP Traps include ColdStart, LinkDown, and LinkUp events. You can setup a SNMP enabled device to send all Traps to vMonitor.
|
| 6.6 |
What is resource polling?
coming soon
|
| 6.7 |
How to monitor additional interface for a SNMP node?
coming soon
|
| 6.8 |
What type of resource polling is supported?
coming soon
|
| 6.9 |
How to request additional resource polling for a SNMP node?
coming soon
|
| 6.10 |
How to configure interface bandwidth utilization threshold monitoring?
coming soon
|
| 6.11 |
How to receive SNMP traps from a SNMP node?
coming soon
|
| 6.12 |
What type of bandwidth report is available?
vMonitor provides various graph, raw data and summary report for single interface, single node or whole network.
|
|
|
|
| top | |
| 7.1 | What is the
information appears in the left frame? The Uptime appears next to each node name is the percent of success polling for network services compare to the failed/timeout polling. When you expand a node you will see the last polling response time for each network services. |
| 7.2 | What is the
difference between “View Only Error Nodes” and “View Select/All
Nodes”? “View Only Error Nodes” - Once enable vMonitor will only show the failed/timeout polling. “View Select/All Nodes” - Select individual or all nodes to view the result of polling. These setting will not affect the vMonitor polling engine. vMonitor will continue to poll and log all nodes/service in the background regardless of these setting. |
| 7.3 | What is the
Latency number in the right frame
of Data View? These are the response time for each network services, and RTT (Average Round Trip Time) for PING test in ms. If the network services failed or vMonitor cannot receive a correct response within 20 seconds the Latency will show as TimeOut. |
| 7.4 |
What type of server performance report is available?
vMonitor provides server performance graph and raw data report for single node or whole network.
|
|
|
|
| top | |
| 8.1 |
How to setup
the real time graph in Monitor View?
|
| 8.2 | What is the
difference between 1, 2, 3 and 4 appears
on the left of each graph? 1 - TCP/IP Services response time in graph format 2 - TCP/IP Services response time in numeric format 3 - Network Interface traffic in graph format 4 - Network Interface traffic in numeric format Note: #3 and #4 not available for non-SNMP devices |
| 8.3 | What is the
purpose of “History” button? vMonitor stores all the graph data in memory. Click on the “History” button allows you to scroll back the graph with history data. Click on the button again will return to real time graph mode, which shows the information for last 30 minutes. |
| 8.4 | Can I setup
more than 12 real time graphs? vMonitor is configured to have 12 real time graphs only. However we will allow change in graph size and graph type in future release. |
| 8.5 |
How to configure the graph settings?
Start the "Configuration" window from vMonitor main program. You can configure the size and layout of the graph, black or white background, time scale for all the graph.
NOTE: You must STOP monitoring before change the time scale setting.
|
|
|
|
| top | |
| 9.1 | What is the
difference between the Upper frame
and Lower frame
in Alert View? Upper Window - Alert generated for all the nodes including the service up/down, received SNMP Traps, bandwidth utilization. Lower Window - Alarm notification send out for all the nodes including Email, Winpopup and SMS alarm. |
| 9.2 |
How to setup email alarm notification?
Startup the Properties Window from vMonitor main program. Select Notify and check the "Email box" to enable email notification. Input email ids to receive notification separate by a comma sign, and optionally press the "Test Email" to send out a test email message. vMonitor will send out the email notification directly to each receiver's mail server through SMTP mail protocol.
NOTE: vMonitor only supports SMTP email notification.
|
| 9.3 |
How to specific mail server to send email alarm?
Some intranet email and firewall policy may not allow vMonitor to directly connect to receiver's mail server. Starting from release 03.02.08 you can configure vMonitor to use a SMTP mail relay gateway to deliver the alarm notification. Edit the following settings in vmon.dat file to configure the relay gateway.
"RELAY=" - ip address of the SMTP relay gateway, by default vMonitor will deliver to the receiver's mail server directly if the ip address is leave blank. "USER=" and "PASSWORD=" - optionally settings for login to relay gateway.
NOTE: Please make sure the relay gateway is configured relay email for vMonitor PC correctly.
|
| 9.4 |
How to setup SMS alarm notification?
The SMS alarm notification feature in vMonitor require connecting a Nokia GSM phone to the COM port in vMonitor PC.
Startup the Properties Window from vMonitor main program. Select Notify and check the "Send SMS" box to enable SMS notification. Input the mobile phone numbers to receive notification separate by a comma sign, and optionally press the "Test SMS" button to generate a test SMS message.
|
| 9.5 |
How to trouble shoot alarm notification issues?
vMonitor logs all alarm notification status to files in the /log sub-directory with file name like EMLyyyymmdd, SMSyyyymmdd, NETyyyymmdd. These files contain detail information for troubling shooting purpose.
|
| 9.6 |
What type of alert and notification report is available?
vMonitor provides detail alert and alarm notification report for single node or whole network.
|
|
|
|
| top | |
| 10.1 | What type of
report output format is supported? The report engine in vMonitor supports output of Screen Preview, Printer, RTF, HTML, XML, PDF, EXCEL, WORD and CSV format. |
| 10.2 | “No printer
detected, Report Viewer required at least one printer to be installed”
warning The report engine in vMonitor requires at least one configured printer to start. |
| 10.3 | “paper size”
warning vMonitor reports are designed to print on A4 paper. You can continue to print on other paper size but the report may not print out correctly. |
| 10.4 |
Crystal Report 9 issue.
vMonitor change to use Crystal Report 9 (CR9) engine from release 03.02.08 onward. If you uninstall CR9 in the vMonitor PC it will remove some shared DLLs require by vMonitor and the report preview/printing/export will not work. Please run the vMonitor setup program again to fix this issue.
|
| 10.5 |
Cannot preview or print the full page.
Most of the vMonitor report is designed to fit into A4 paper size. If your default printer has a different paper size then the report preview/printing may not show all information correctly.
|
| 10.6 |
What is the Log Database Name in report selection screen?
All the vMonitor log data (SNMP bandwidth, server response time, alert/notification) is logged to the LOG.MDB database. We recommend user to backup/archive the data into another database when the LOG.MDB exceed 1.5GB. You can select to report from the LOG.MDB database or any backup/archive database.
|
| 10.7 |
How to upgrade the report design?
The vMonitor report design is stored in Crystal Report .RPT file format in the /Report subdirectory. We will post new .RPT file for report design enhancement in website. Please follow the instruction in our website to verify the report version and upgrade procedure.
|
| 10.8 |
How to create customized report?
You can 1) export the vMonitor report into data file to create customized reports, or 2) use the vMonitor report design .RPT file as template to create customized reports.
1) Select any raw data report in vMonitor and export to Excel, CSV or any supported format for customized report.
2) Install Crystal Report 9 and use the vMonitor .RPT report design file as template to design customized report.
|
| 10.9 |
How to request additional report design?
We regularly add in new reports base on request from our Distributor/Reseller and users. Please email to support@monitor724.com for you request.
|
|
|
|
| top | |
| 11.1 | What is the
purpose of the “Get All” option? “Get All” will ignore the MIB selection in the left frame and retrieve all available MIB information in the selected node. |
| 11.2 | Where to get
the documentation for all the MIBs and OIDs appear in the MIB Discovery
screen? The MIB Discovery will walk through both the standard IETF MIBs (i.e. MIB-II, Printer MIB..) and private MIBs (i.e. Cisco, Microsoft..) information from different vendor. The http://www.mibdepot.com website contains lots of reference to these MIB. |
| 11.3 |
How to add in more MIB definition files?
vMonitor does not allow user to add in MIB files. However vMonitor is preloaded with 100+ RFC and vendor MIBs. Please email your additional request to support@monitor724.com. We will regularly update the vMonitor MIB database (mib.mdb) when new devices available or when new request received, and make the database available from download in our website.
|
| 11.4 |
Can I print out MIB Discovery report?
Yes. In the Visual Monitor MIB Discover window press the Discovery Report button after you finish with the discovery.
|
|
|
|
| top | |
| 12.1 |
What is the difference between Web Scan and Port Scan?
Web Scan - scans CGI scripts in all types of web server, and allows save scan result for future comparison.
Port Scan - scans open TCP ports in network devices, and allows save scan result for future comparison.
|
| 12.2 | What is the
purpose of “Show Forbidden” and “Show Server Error” option? The default Web Scan will only show the CGI scripts that the web server replies correctly. The “Show Forbidden” option will show the response of 403 return code from the web server, and the “Show Server Error” will show the response of 500 return code. |
| 12.3 | What is the
purpose of “Save Scan Result” button? Use “Save Scan Result” to save the last scan result. When you perform Web Scan or Port Scan again you can print a report to compare the previous saved scan result. |
| 12.4 |
Can I print out the scan result?
Yes. In the Visual Monitor Scanner windows press the Scan Report button after you finish with scanning.
|
|
|
|
| top | |
| 13.1 | How to enable
SNMP support
in Windows NT/2000? The SNMP Service in Windows NT/2000 is not installed automatically during OS setup. To setup SNMP Service in Windows NT/2000.
After you setup the SNMP Service you can start to use vMonitor to poll/monitor the bandwidth utilization information. Note: For Windows NT please re-apply the
latest service pack after you enable the SNMP service. |
|
|
|